What We Do

Complete IT solutions, without the headaches

Whether you need day-to-day help or a complete IT overhaul, we'll handle it so you can get back to running your business.

Help Desk

Something not working? Call us. We'll sort it quickly and explain what happened in plain English.

Cloud & Infrastructure

Azure, servers, networks. Whatever you need, we design it, build it, and keep it running.

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Microsoft 365 Support in York

We'll set it up properly, keep it secure, and make sure you're not paying for licences you don't need.

Microsoft 365 Support York

Hardware & Software

New devices, licence renewals, environment upgrades. We supply and configure everything you need. HP, Dell, Microsoft, Apple.

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AI Integration

Want to use AI but not sure where to start? We can deploy Microsoft Copilot for quick wins, or build something custom that fits exactly how your business works.

  • Microsoft Copilot
  • Custom AI Apps
  • Process Automation
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Cyber Security in York

Phishing, ransomware, data breaches. We'll protect you from all of it, plus Cyber Essentials certification if you need it.

Cyber Security York

Managed IT Support in York

Think of us as your IT department. We monitor everything, keep it updated and secure, and we're here when your team needs help. One monthly fee, no surprises.

  • Proactive monitoring
  • Fast response times
  • Regular health checks
IT Support in York

AI Integration

AI can save your team hours every week, but only if it's set up properly and used safely. We help you get real value from it without the hype.

Most businesses start with Microsoft Copilot, because it works inside the Outlook, Word, Excel and Teams your team already uses. We'll check your Microsoft 365 is ready, make sure Copilot can only see what each person should see, and show your team how to use it day to day. Where off-the-shelf tools don't fit, we can build simple custom tools and automations around how your business actually works.

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  • Microsoft Copilot readiness, setup and training
  • Data permissions reviewed before AI goes live
  • Process automation for repetitive admin
  • Custom AI tools and a clear AI usage policy

Cloud & Infrastructure

Whether you're running an ageing server in a cupboard or already in the cloud, we'll make sure your systems are reliable, secure and sized for your business.

We design, build and look after the foundations your business runs on: Microsoft Azure, servers, networks and Wi-Fi. If a move to the cloud makes sense, we'll plan and carry out the migration with minimal disruption. We also make sure your data is backed up properly and that you could recover quickly if the worst happened.

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  • Microsoft Azure and cloud migrations
  • Server, network and Wi-Fi design and support
  • Backup and disaster recovery with Cove Data Protection
  • Office moves and new site setups

Hardware & Software

New laptops, licence renewals or a full refresh. We source the right kit, set it up and deliver it ready to use.

We supply and configure devices from HP, Dell, Microsoft and Apple, so new starters can be productive from day one. We'll help you plan replacements so you're not hit with every machine failing at once, handle Windows 11 upgrades, and keep track of software licences so you're never paying for seats nobody uses.

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  • HP, Dell, Microsoft and Apple devices supplied and configured
  • Windows 11 upgrades and device replacement planning
  • Licence management and renewals
  • Secure disposal of old equipment

How It Works

Getting started is simple

From first call to full support, here's what to expect.

01

Free IT audit

We review your devices, network, security, and spend, so we understand exactly where you stand.

02

Tailored plan

You get a clear, jargon-free recommendation and fixed monthly pricing. No surprises.

03

Smooth onboarding

We migrate, configure, and secure everything with minimal disruption to your team.

04

Ongoing support

24/7 monitoring, a responsive help desk, and regular check-ins to keep you moving forward.

Why Businesses Choose Us

Support that's built around you

  • Fixed monthly pricing, no surprise invoices
  • Real people who answer the phone, not a call centre
  • 24/7 proactive monitoring across all your systems
  • Cyber Essentials certified security practices
  • Plain English explanations for every recommendation
IT Covered team delivering managed IT support and cyber security services

Not sure which service you need?
Let's talk it through.

Book a free IT and cyber security audit. We'll tell you exactly what you need, no more, no less.

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